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Frequently asked questions
The most common questions about your stay, answered: check-in, services, payments and more. If you can’t find what you’re looking for, write to us.
Yes, there is free Wi-Fi throughout the complex.
Check-in is from 2.00pm, but if you arrive earlier you can leave your bags at reception and enjoy the facilities. Apartment keys may be handed over before 2.00pm, subject to availability.
You can contact us at reservas@sanmiguelpark-ibiza.com.
Check-in is from 2.00pm and check-out is until 11.30am.
Yes, you can leave your bags at reception and enjoy the facilities until your departure time. Keeping the apartment longer may involve an additional cost and is subject to availability. We recommend you check with reception.
Complete information on how to get to the apartments can be found by clicking on “From the Airport” in the “Location” section at the bottom of our web page.
Yes, please contact us by email at reservas@sanmiguelpark-ibiza.com.
Yes, please contact us by email at reservas@sanmiguelpark-ibiza.com.
No, an email address is required to make a reservation. If you don’t have one you can use a relative’s or friend’s.
Yes, you can. Please contact us by e-mail at reservas@sanmiguelpark-ibiza.com.
Yes, every apartment is equipped with a safe. It costs €2.50 per day and there is a €10 deposit.
No, we’re sorry, we do not have a kids’ club or an on-site babysitting service, but we can help you find a babysitter. We do have daily entertainment and a mini disco every night.
Yes, each apartment is equipped with a hairdryer.
Irons are available subject to availability and must be requested at reception. A €20 deposit is required.
If you let us know when booking that you’ll be coming with a baby, we’ll provide a cradle free of charge.
No, smoking is prohibited. Spanish law prohibits smoking in indoor public spaces. Smoking is only permitted in certain outdoor areas, and on the balcony or terrace of apartments that have one, keeping the doors closed at all times because the apartments have smoke detectors.
No, but there is free public parking nearby.
Yes, but please contact us at reservas@sanmiguelpark-ibiza.com.
Yes, from the moment you check in you’ll be able to enjoy all the facilities included in your rate.
Yes, we have a Day Pass option available. For more information, please email us at reservas@sanmiguelpark-ibiza.com.
The swimming pool is open from 9.00am to 7.00pm, subject to seasonal changes.
Of course. Please email us at reservas@sanmiguelpark-ibiza.com.
Yes, you can book transfers to the apartments on our website. Our trusted provider can be found here.
Yes, you can book excursions through our trusted provider here.
On our booking website you can pay in advance by bank transfer. You may pay the remainder on arrival in cash or by VISA or Mastercard.
We consider “babies” to be under 2 years old and “children” to be between 2 and 14 years old, both inclusive.
Yes, all apartments and studios have a microwave.
Umbrellas and loungers at our facilities are available free of charge. Umbrellas and loungers on public beaches must be paid for.
About €40 depending on the time of day. A taxi can take up to 4 people.
Prepayments are made by bank transfer. At reception you can pay with VISA, Mastercard or American Express.
We charge €2.50 per towel for rental and for each wash. A €10 deposit per towel is also required and will be refunded upon return.
The tourist tax in the Balearic Islands is not included in the price of your stay. It is €2.20 per person per day for guests over 16. From the ninth day onwards, it is €1.10.
Yes, all apartments and studios have a refrigerator.
For group bookings, please email us at reservas@sanmiguelpark-ibiza.com.
We’re sorry, but we do not have apartments adapted for people with disabilities.
Can’t find your answer?
Write to us and we’ll help you with your booking.